Shipping policy

At Blessie, we aim to provide clear and transparent information about shipping, delivery, and order terms in line with Australian Consumer Law. Our business is based in Perth, Western Australia, and the shipping warehouse is in China.

Shipping Destinations

Other than Australia, we ship to countries worldwide including United Kingdom, USA, Canada, New Zealand, Singapore and Malaysia. If your country appears as an option at checkout, delivery is available to your location.

Shipping availability may change due to carrier limitations or regulatory requirements.

Delivery Time

Estimated delivery times from the warehouse in China:

Standard Shipping: 2–3 weeks (including weekends)

Delivery timeframes provided are estimates only and serve as general guidance. While we make every effort to meet these timeframes, delivery dates cannot be guaranteed, as shipping and transit times may be affected by factors outside our control, including carrier delays and customs processing.

Many times, your order arrives quicker than you think.

Shipping Costs

Country	Free Shipping Threshold	Standard Shipping Fee	Estimated Delivery Time
Australia	Free over AUD 50 spend	AUD 12	10–15 business days
Singapore	Free over SGD 50 spend	SGD 10	10–15 business days
Malaysia	Free over RM 150 spend	RM 35	10–15 business days
USA	Free over USD 90 spend	USD 18	10–15 business days
New Zealand	Free over NZD 80 spend	NZD 15	10–15 business days
Canada	Free over CAD 90 spend	CAD 20	10–15 business days
UK	Free over £50 spend	£8	10–15 business days

Order Processing

All orders are shipped in the order they are received. Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.

Please note that during public holidays, peak periods or times of high order volume, processing or dispatch may take slightly longer.

International Shipping & Customs

As orders are shipped from the warehouse in China:

Any customs duties, taxes, tariff or import fees required by your destination country are determined by local authorities and are the responsibility of the recipient. These charges are non-refundable.
Free exchanges are not available due to customs and shipping limitation
Return or exchange shipping costs are the responsibility of the customer. Unless the item received is defective or incorrect — in which case, we’ll gladly make it right for you.

Pricing & Order Availability

All prices are subject to change at any time. Price changes will not affect orders that have already received a shipping confirmation.

All orders are subject to stock availability.

Order Cancellations

Blessie reserves the right to cancel any order where necessary, including but not limited to stock issues or payment verification concerns.
If an order is cancelled, you will be notified via the contact details provided at checkout, and a full refund will be issued to the original payment method.

Delays & Liability

Blessie is not responsible for delivery delays caused by circumstances outside our reasonable control, including carrier disruptions, customs delays, or force majeure events.